Customer feedback

Reviews from across the Houston metro

Every review below came from a completed repair — residential lawns, HOA common areas, and commercial properties from Katy to League City.

Customer reviews

4.9 average from 12 customer reviews
“Two zones had quit on us and another company told us the whole manifold had to be replaced. The tech from Reliable traced it to a bad solenoid and a nicked wire, fixed both, and ran every zone with me before he left. Straight answers the whole way through.”
Marcus D. Katy, TX · Valve Repair & Replacement · June 9, 2026
“Our water bill nearly doubled and we could not find the cause. They located a cracked lateral under the side yard in about forty minutes, repaired it, and put the sod back so neatly you cannot tell where they dug.”
Priya S. Sugar Land, TX · Leak Detection & Repair · May 28, 2026
“Eleven heads replaced and every arc reset. The shade zones under the oaks were drowning and the sunny strip was burning up — they rebalanced the whole thing and the lawn evened out within two weeks.”
Bill R. The Woodlands, TX · Sprinkler Head Replacement · May 14, 2026
“Annual backflow test done on time and the paperwork was filed with the city without me having to chase anyone. Punctual, tidy, and they explained what the assembly actually does.”
Angela T. Pearland, TX · Backflow Testing · April 30, 2026
“Old controller was skipping programs at random. They swapped it for a smart controller, wired every zone in cleanly, labeled the panel, and set up the app with me on my phone before leaving.”
Danny V. Cypress, TX · Controller Repair & Smart Upgrade · April 18, 2026
“The technician actually walked the yard with me and ran each zone instead of guessing. He found a head buried two inches under the sod that had been soaking one corner for who knows how long.”
Sharon M. Spring, TX · Sprinkler System Repair · April 2, 2026
“All the beds along the front of the house were dying while the turf looked fine. Turned out the drip zone filter was completely packed. Cleaned, replaced emitters, and now everything gets water.”
Jorge L. Houston, TX · Drip Irrigation Repair · March 21, 2026
“Needed a return trip for a part on an older brand of valve, but they were upfront about it and came back the next morning as promised. Zones have run perfectly since.”
Kelly W. League City, TX · Sprinkler System Repair · March 6, 2026
“A fence crew put a post straight through a main line. Reliable came out, cut it back to clean pipe, made the repair, and pressure tested the zone. Fast and professional.”
Rick A. Kingwood, TX · Line Break & Pipe Repair · February 19, 2026
“I manage an HOA common area and they have handled our irrigation for two seasons now. Reports are clear, work is documented, and they never try to sell us anything we do not need.”
Denise H. Missouri City, TX · Sprinkler System Repair · February 4, 2026
“The freeze split our backflow assembly. They replaced it, insulated it properly, and showed me how to shut things down next time a hard freeze is forecast.”
Tom B. Tomball, TX · Winterization & Freeze Damage · January 22, 2026
“Full audit of a twelve-zone system. They caught three heads spraying the driveway, two mismatched nozzles, and a run schedule that was watering at noon. Coverage is even now and the lawn looks better on less water.”
Naomi C. Friendswood, TX · System Audit & Efficiency Tuning · January 8, 2026

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